Privacy Policy

This policy explains what information Clarke’s Crane and Grab Sales (CCGS) collects through this website, how we use it, and your rights under South Africa’s Protection of Personal Information Act (POPIA).

Who we are

Clarke’s Crane and Grab Sales (CCGS) operates this website. If you have any questions about this policy, you can contact us using the details on our Contact Us page.

Information we collect

We only collect personal information when you choose to give it to us. This happens when you fill in our contact form, which asks for your name, email address, subject, and message.

How we use your information

We use the information you provide only to respond to your enquiry, for example to give you a quote or answer a question about our products and services. We do not use your information for marketing, and we do not sell or share it with third parties.

Third-party services

Our contact form uses Google reCAPTCHA to protect against spam and automated abuse. Our Contact Us page also displays a Google Maps embed to show our location. Both services are provided by Google and are governed by Google’s own Privacy Policy, not by CCGS.

Cookies

This website uses cookies for basic technical purposes, such as improving page loading speed through caching, and for Google Analytics, which helps us understand how visitors use the site. You can learn more about how Google handles this data in Google’s Privacy Policy.

How long we keep your information

We keep enquiry emails only for as long as needed to respond to you and for our own record-keeping. We do not retain personal information for longer than necessary.

Your rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to ask us what personal information we hold about you, to request that we correct it, or to ask us to delete it. To do this, contact us using the details on our Contact Us page.

Changes to this policy

We may update this policy from time to time to reflect changes to our website or to South African law. Any changes will be posted on this page.